Information Knowledge Management Officer

Purpose of job: 

To lead and implement information and knowledge management (IKM) services for British Council Indonesia according to the standard set in East Asia IKM Operating Model and Information Policy provisions. The job holder may also be required to provide limited assistance in IT and other digital items.

Context and environment:

As British Council is pushing further to digitize its operations, the demand for better information management has also increased. Hence, the role of Information and Knowledge Management officer is created to: 

• Ensure that files and folder structure in local server (shared drive) and country intranet are monitored and updated regularly in accordance with UK and country retention policies.
• Manage information repositories (electronic/physical) in compliance with the Council’s information management standards, policies, the UK Data Protection Principles and local legislation.
• To implement records retention and disposal in the country, working with relevant country staff; to ensure security classifications are applied throughout the country in a way consistent with corporate policy.
• Provide useful, timely and accurate advice on all relevant Information Management Services and Information Technology matters.
• To undertake appropriate action in line with departmental needs and strategic plans related with Information Management Services
• Provide assistance to all staff to ensure the efficient use of time in business process for Information Management and Information Technology matters.
• To act as a knowledge champion and disseminate regional knowledge sharing practices (tools and techniques), facilitate the process of using them, in particular, to ensure effective records management and information governance; attendance and participation in the regional IKM forums; and maintaining the IKM SharePoint site for the region

Accountabilities, responsibilities and main duties:

• Work with E-Services manager to formulate, implement and constantly improve IKM in the British Council Indonesia.
• Actively participate in the British Council East Asia Knowledge Champions community and act as representative from Indonesia 
• Provide assistance to the IT officer to ensure that usage of IT assets and their disposal have been properly executed.
• Managing British Council Indonesia social media accounts, which include guarding the accounts from possible compromise and violations against Council’s brand guidelines.
• Monitor Social media performance (e.g. tracking follower growth, answering enquiries, managing permission), create and providing timely updates based on set schedules.
• Inspect and counsel file storage and folder structure in shared drives and country intranet for all staff

Applicants who do not meet these requirements will not be short-listed for interview

A copy of the full role profile and an application form can be downloaded from our website at www.britishcouncil.or.id. You should return a completed application form through E-mail: job.vacancy@britishcouncil.or.id by stating the job title as the E-mail subject.

Closing date for receipt of applications is by 23:59 on Friday 28th March 2014. It is essential that candidates use the application form provided from the link below.

The British Council does not accept CVs in place of the completed application form and it is unable to respond to telephone enquiries.

The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. 

We guarantee an interview to disabled candidates who meet the essential criteria. 

The British Council is the United Kingdom's international organisation for educational opportunities and cultural relations. We are registered in England as a charity.